•   Intercultural Communication Skills 3H00DP12-3006 30.08.2021-24.10.2021  3 op  (20LIKOM) +-
    Opintojakson osaamistavoitteet
    The aim of the course is to introduce the student to the various dimensions of communication between cultures. The course will show different ways to comprehend cultures according to their deep structures and diverse communication patterns. Issues that create misunderstandings in intercultural interaction will be considered. Through these theoretical and practical observations, another objective of the course will be achieved: development of intercultural skills and competence in diverse multicultural contexts in general and specifically in the field of business.

    Learning outcomes of the course unit
    After completing the course students will
    - be able to understand from more analytical perspective the different ways to comprehend cultures according to their deep structures and diverse communication patterns.
    - be aware of the issues that create misunderstandings in intercultural interaction.
    - be able to modify own communication style in a culturally sensitive manner.
    Opintojakson sisältö
    What are the key concepts influencing intercultural communication?
    What is the significance of intercultural communication skills in working life and business life?
    What are cultural values and what is their impact in intercultural communication?
    What are the benefits of diversity management?
    What are the potential problems and ethical themes that need to be considered?
    What is intercultural competence and how to be interculturally competent?
    Arviointikriteerit
    Tyydyttävä

    The student recognizes the main elements that influence intercultural communication in general, but despite of this, their own communication style cannot be described as culturally sensitive. The student recognizes the existing challenges in intercultural work communities.

    Hyvä

    The student works fluently in an adaptable manner with culturally diverse people. They know the cultural characteristics and acknowledge them in their own communication, aiming to common understanding. The student recognizes the elements and significance of intercultural communication in business communication.

    Kiitettävä

    The student modifies their communication style according to the existing context and takes cultural features into consideration. They know the methods and codes of communication that are appropriate in transferring correct meanings. The student recognizes characteristics of different communication cultures and acts according to them. They observe and recognize cultural similarities and is competent in utilizing this knowledge in their own communication both in general and in the field of business.


    Vastuuhenkilön nimi

    Pietro Albanese

    Kirjallisuus

    It will be provided during the study module

    Opiskelumuodot ja opetusmenetelmät

    Interactive lectures and case method in teams

    Arviointimenetelmät (toteutus) ja kriteerit (opintojakso)

    Active participation in contact classes (total 7 classes -- max 1 absence)
    Active participation in solving and presenting business cases (in form of presentation or in report)( total cases = 4 --- max 1 absence)
    The value of cases determining the grade:
    Case nr 1 ----- 10%
    Case nr 2 ------ 10%
    Case nr3 -------- 30%
    Case nr4 --------- 50%

    Opetuskielet

    Englanti

    Ajoitus

    30.08.2021 - 24.10.2021

    Ilmoittautumisaika

    09.06.2021 - 31.08.2021

    Opintopisteet

    3 op

    Ryhmä(t)

    20LIKOM

    Paikkoja

    15 - 45

    Opettaja(t)

    Pietro Albanese, Mari Rytisalo

    Vastuuyksikkö

    Liiketalous

    Koulutusohjelma(t)

    Liiketalouden tutkinto-ohjelma

    Toimipiste

    TAMK Pääkampus

    Virtuaaliosuus

    1 op

    Arviointiasteikko

    0-5

    Valinnaiset suoritustavat

    No optional methods

    Tenttien ajankohdat

    There are not exams. Methods to retake the study module will be discussed with the teachers

    Opiskelijan ajankäyttö ja kuormitus

    Contact teaching = 27 h.
    Case studies and independent work = 54 h.

    Sisällön jaksotus

    Introduction to Intercultural Communication 11 h.
    Verbal and nonverbal communication and culture 12 h.
    Cultural Dimention Theories 12 h.
    Potential problem in ICC 11 h.
    Organisation/ corporate culture and Diversity Management 12 h.
    Development of intercultural competence 12 h.
    Global business case presantation 10 h.