Students
• can evaluate their communication skills
• can take advantage of the feedback given
• understand the importance of communication skills and communication processes
• understand what purposeful communication is
• want to develop their skills in Finnish and communication as a part of their professional skills
• can cope in the communication situations of their own field
• can give and receive feedback in working life communication situations
• can listen to, observe and interpret communication
• know the importance of the internal and external communication in a community
• has expert communication skills: the message is structured, understandable and convincing
• can take into account the demands of the respondent, situation and the field
• can argue and have an impact
• can acquire and use information of their own field critically
• can create a written and spoken presentation for a target audience and also, if required, include visual aids
• know the working life text types and ways to use language
• use the language of their field following the practices and guidelines
• work in professional communication situations responsibly and within agreed methods of conduct
• understand the impact of culture in communication and the significance of collaborating with people from various cultural backgrounds

• basics of spoken communication (theory and practice)
• group work skills (e.g. meetings)
• grammar
• writing documents (e.g. job applications, notifications)

No alternative form of completion.
Sufficient skills in Finnish.
Mandatory participation on 80% of the classes.