•   Servicescape Design 8T00DQ64-3006 23.08.2021-15.10.2021  5 cr  (20MRESTO) +-
    Learning outcomes of the course unit
    Students are able
    - to recognise the different phases of a construction project and can understand multisensory service scape design as a whole
    - work in a co-operation with multidisciplinary design group
    - to pay attention to results that are gaining well-being at work and also improving business
    Course contents
    WHAT functional space planning means?
    WHY service scape design that supports customer experience is important?
    HOW I improve interaction in a multidisciplinary design workgroup?
    Assessment criteria
    Satisfactory

    Student can recognise and define field related phenomena and service scape design.

    Student is able to work in a multidisciplinary design group under supervision.

    Student considers and assesses things from his/hers choices.

    Good

    Student structures service scape design in a professional context and is able to choose the most suitable option from different alternatives for multisensory service scape design and reason it.

    Student can solve problems that concerns interaction in a multidisciplinary design workgroup.

    Student can cooperate responsibly and follows the important courses of action in the service-field.

    Excellent

    Student understands service space design and relates it to the professional context. Student knows how to search different solutions for a multisensory service scape design.

    Student is able to try new operational models for improving interaction in a multidisciplinary design group.

    Student works responsibly and in a commited manner considering the community and service field requirements and needs.

    Approved/Failed

    Student can not recognise the concept of service scape design and is not able to attend and work in a multidisciplinary design work group.

    Further information
    This module has more implementations, which are informed to students before the beginning of this course. Only one implementation is available to exchange students of DP in Hospitality Management, which is clearly marked.
    Name of lecturer(s)

    Tuija Ylä-Viteli

    Recommended or required reading

    RT Ammattikeittiöt 94-11254. Julkaistu 28.2.2017
    RT 103058 OHJEKORTTI kesäkuu 20191 (14). Palvelumuotoilu kiinteistö- ja rakentamisalalla

    Muu aiheeseen liittyvä materiaali
    Ammattikeittiölaitevalmistajien omat yrityssivut (koneet ja laitteet) (not translated)

    Planned learning activities and teaching methods

    luennot
    suunnitteluharjoitus (not translated)

    Assessment methods and criteria

    - Ennakkotehtävä 20%, yksilö, arviointi 1-5
    - Suunnittelutehtävä, palvelumaisema (60%), tiimityö, arviointi 1-5
    - Vertaisarviointi tiimityöstä, 20% yksilö, arviointi 1-5 (not translated)

    Language of instruction

    Finnish

    Timing

    23.08.2021 - 15.10.2021

    Registration

    03.06.2021 - 18.08.2021

    Credits

    5 cr

    Group(s)

    20MRESTO

    Seats

    15 - 45

    Teacher(s)

    Tuija Ylä-Viteli

    Unit, in charge

    Hospitality Management

    Degree programme(s)

    Degree Programme in Hospitality Management

    Office

    TAMK Main Campus

    Virtual proportion

    5 cr

    Evaluation scale

    0-5

    Completion alternatives

    AHOT-osaamisen näyttö:
    Ahot-hakemukset Hyvähot-järjestelmään 18.8.2021 mennessä.
    Ahot-osaamisen näyttö 20.8: tehtävä annetaan 20.8 ja tehtävä palautetaan 29.8.
    Tehtävä: Suunnittelutehtävä (not translated)

    Training and labour cooperation

    vierailevia luennoitsijoita;
    Suomen kuurosokeat ry
    Metos
    Tuni -organisaatio
    Tilasuunnittelu, toimitilapalvelut (not translated)

    Exam schedule

    Tiimitehtävän palautus 15.10.2021 (not translated)

    Students use of time and load

    5 op = 135h opiskelijan työtä

    Yhteinen kontaktiopetus 16h + 2h= 18h
    Itsenäinen työskentely ja tiimin kanssa työskentely yhteensä 117h. (not translated)

    Content periodicity

    Toteutus virtuaalisesti: Zoom

    Ennakkotehtä 23.8
    Kontaktipäivä 1 , 10.9
    Sparraus-tapaaminen, 21.9
    Moodlen oppimisympäristön materiaali
    Kontaktipäivä 2, 15.10 (not translated)