•   Servicescape Design 8T00DQ64-3005 23.08.2021-12.10.2021  5 cr  (20RESTO) +-
    Learning outcomes of the course unit
    Students are able
    - to recognise the different phases of a construction project and can understand multisensory service scape design as a whole
    - work in a co-operation with multidisciplinary design group
    - to pay attention to results that are gaining well-being at work and also improving business
    Course contents
    WHAT functional space planning means?
    WHY service scape design that supports customer experience is important?
    HOW I improve interaction in a multidisciplinary design workgroup?
    Assessment criteria
    Satisfactory

    Student can recognise and define field related phenomena and service scape design.

    Student is able to work in a multidisciplinary design group under supervision.

    Student considers and assesses things from his/hers choices.

    Good

    Student structures service scape design in a professional context and is able to choose the most suitable option from different alternatives for multisensory service scape design and reason it.

    Student can solve problems that concerns interaction in a multidisciplinary design workgroup.

    Student can cooperate responsibly and follows the important courses of action in the service-field.

    Excellent

    Student understands service space design and relates it to the professional context. Student knows how to search different solutions for a multisensory service scape design.

    Student is able to try new operational models for improving interaction in a multidisciplinary design group.

    Student works responsibly and in a commited manner considering the community and service field requirements and needs.

    Approved/Failed

    Student can not recognise the concept of service scape design and is not able to attend and work in a multidisciplinary design work group.

    Further information
    This module has more implementations, which are informed to students before the beginning of this course. Only one implementation is available to exchange students of DP in Hospitality Management, which is clearly marked.
    Name of lecturer(s)

    Tuija Ylä-Viteli

    Recommended or required reading

    RT Ammattikeittiöt 94-11254. Julkaistu 28.2.2017
    RT 103058 OHJEKORTTI kesäkuu 2019 1 (14) Palvelumuotoilu kiinteistö- ja rakentamisalalla

    Muu aiheeseen liittyvä materiaali
    Ammattikeittiölaitevalmistajien omat yrityssivut (koneet ja laitteet) (not translated)

    Planned learning activities and teaching methods

    luennot
    harjoitukset
    RETARA-monialainen projekti (not translated)

    Assessment methods and criteria

    Tiimityö (tiimiarviointi, sama koko tiimille) 50%
    Tiimityön vertaisarviointi (yksilöarviointi) 20%
    Tentti (yksilöarviointi) 30% (not translated)

    Language of instruction

    Finnish

    Timing

    23.08.2021 - 12.10.2021

    Registration

    02.06.2021 - 19.08.2021

    Credits

    5 cr

    Group(s)

    20RESTO

    Seats

    15 - 50

    Teacher(s)

    Tuija Ylä-Viteli

    Further information for students

    Toteutus on pääosin virtuaalinen. Lähiopetuksen määrä selviää elokuussa 2021. (not translated)

    Unit, in charge

    Hospitality Management

    Degree programme(s)

    Degree Programme in Hospitality Management

    Office

    TAMK Main Campus

    Virtual proportion

    4 cr

    Evaluation scale

    0-5

    Completion alternatives

    AHOT-osaamisen näyttö
    AHOT -osaamisen näytön hakemus Hyvähot-järjestelmään 12.8.2021 mennessä.
    AHOT-osamisen näyttö hyväksytyillä vko 33 aikana. (not translated)

    Training and labour cooperation

    Yritysvieraita luennoitsijoina:
    Dieta
    Metos
    Tampereen Voimia
    Suomen Kuurosokeat ry,

    RETARA workshop työelämän edustajat arvioimassa:
    Metos
    Dieta
    Pirkkala
    Lempäälä (not translated)

    Exam schedule

    TENTTI 14.9. KLO 8.30-10.30 MOODLE
    1.UUSINTATENTTI 4.10 klo 12.00-14.00 Moodle
    2.UUSINTATENTTI 8.10 klo 16-18 Moodle (not translated)

    Students use of time and load

    5x27h =135h opiskeljan työtä
    kontaktiopetukseen osallistuminen maanantaisin ja tiistaisin
    monialaisen ryhmän kanssa työskentely maanantaisin klo 10-12
    opettajan ryhmäkohtaiseen ohjaukseen osallistuminen
    opiskelijan itsenäinen työskentely ja oman ryhmän kanssa työskentely ryhmän aikataulun mukaisesti (not translated)