The student recognizes the main elements that influence intercultural communication in general, but despite of this, their own communication style cannot be described as culturally sensitive. The student recognizes the existing challenges in intercultural work communities.
The student works fluently in an adaptable manner with culturally diverse people. They know the cultural characteristics and acknowledge them in their own communication, aiming to common understanding. The student recognizes the elements and significance of intercultural communication in business communication.
The student modifies their communication style according to the existing context and takes cultural features into consideration. They know the methods and codes of communication that are appropriate in transferring correct meanings. The student recognizes characteristics of different communication cultures and acts according to them. They observe and recognize cultural similarities and is competent in utilizing this knowledge in their own communication both in general and in the field of business.
It will be provided during the study module
Interactive lectures and case method in teams
Active participation in contact classes (total 7 classes -- max 1 absence)
Active participation in solving and presenting business cases (in form of presentation or in report)( total cases = 4 --- max 1 absence)
The value of cases determining the grade:
Case nr 1 ----- 10%
Case nr 2 ------ 10%
Case nr3 -------- 30%
Case nr4 --------- 50%
25.10.2021 - 31.12.2021
09.06.2021 - 31.08.2021
15 - 45
Pietro Albanese, Mari Rytisalo
Degree Programme in Business Administration
TAMK Main Campus
No optional methods
There are not exams. Methods to retake the study module will be discussed with the teachers
Contact teaching = 27 h.
Case studies and independent work = 54 h.
Introduction to Intercultural Communication 11 h.
Verbal and nonverbal communication and culture 12 h.
Cultural Dimention Theories 12 h.
Potential problem in ICC 11 h.
Organisation/ corporate culture and Diversity Management 12 h.
Development of intercultural competence 12 h.
Global business case presantation 10 h.