The student is able to recognise and analyse the organisation's processes and understand the basic principles of how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of various, relevant stakeholders and the way how the information they each represent needs to be connected in order for the entire organisation to operate soundly. The student has a limited ability to plan and steer the organisation's processes.
The student is able to map the entire organisation's processes and the way they connect and interact with each other, as both internal and external stakeholders. The student knows several relevant tools which he/she can independently apply in various operations management situations. The student knows how and from where to acquire the necessary systemic information in order to analyse, improve and manage the organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked to the management supporting ERP-systems.
The student is able to plan, erect and manage any of the organisation's processes and to apply relevant tools where necessary. The student also knows how to manage the entity of organisation's processes and operations effectively. The student can question any of organisation's operation and focus his/hers attention on relevant attributes in order to improve their overall performance. The student also understands the meaning of channel separation and can apply this both when summoning information and capitalising on the collected information on practical level. The student can also benchmark an organisation and its processes, detecting pertinent bottlenecks or improvement areas. The student possesses also basic managerial strategic knowledge regarding execution of operations and processes.
- Presentation material
- Assigned books (Operations Management, Slack, Chambers et al, multiple versions)
- Articles and case studies
- Flipped classroom sessions
- Inquiry-based learning
- Collaborative learning
- Independent study and research
According to TAMK evaluation criterias (0,1-5)
08.09.2021 - 13.10.2021
09.06.2021 - 08.09.2021
15 - 40
Bachelor's Degree Programme in International Business
TAMK Main Campus
Project work / project case study
Final exam will be given on the last class meeting
Cases and discussion, global operational business environment
According to TAMK schedule, ECT credits and Moodle timing instructions.
Students are expected to:
- Attend zoom sessions
- Participate in group discussions and activities
- Complete the final report and exam
- Study materials given to them on their own time
Details given in the first lesson
Student participation has been on adequate level based on course schedule
Student has the basic understanding on Operations management in general
Student has demonstrated basic skills by submitting required tasks and asignments during the course
Student's participation has been active during contact lessons and online between lessons.
Student understands operative roles, tasks and challenges
Student can apply the knowledge in verbal conversations and written deliverables
Student is capable of applying all the acquired knowledge in to relevant, working life situations
Student has actively partipated and contributed to course implementation
Student has professional level of knowledge and wide understanding of operational model of different organisations
Student has demonstrated high skill level in operational management and created value and shared information to other partipants
Student is exceptionally capable of applying all the acquired knowledge in to relevant, working life situations