Advanced Professional Studies
Service Business Required Studies
|Service Business Models||5|
|Legal Issues of Service Business||5|
|Internationalization of Services||5|
Service Business Optional Studies
|Customer Relationship Management||5|
|Financial Management of Service Businesses||5|
Developing Business Activities
|Project Business Activities and Skills||15|
|Knowledge Management and Managing Change||5|
|Methods of Development Work||5|
(Select 10 cr)
|60 / 65||60 / 25||60 / 32.5||60 / 32.5||60 / 25||60 / 16.3||60 / 16.3||60 / 16.3||60 / 16.3||60 / 12.5||60 / 12.5|
Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.
Degree awarded: Master of Business Administration
Scope: 90 cr
The aim of the degree programme is to train customer-oriented service business developers who have the competence of a project manager. The students improve their skills in the service business concepts and processes and their planning, while also developing their skills in management, project work and research based development. Already during their education and especially after graduation students are service business experts, change agents and project experts in their organisations. They act as active service business researchers, planners, developers, executors and assessors in the work life.
VALUE BASIS FOR EDUCATION
A responsible organisation takes a long view in managing and developing their actions exceeding the ecological, social and financial minimum requirements set by legislation. The ecological sustainability includes different pedagogical solutions and digital devices to optimize the need to travel, to use paper, etc. The social and ethical sustainability includes transparency, attractiveness, equality, and respect for the privacy of of the participating actors with different backgrounds and perspectives. From the perspective of economic sustainability and competitiveness service business development is one of the present and the future cornerstones of society.
WORKING LIFE PLACEMENT
Management and middle management, challenging expert tasks.
STRUCTURE OF STUDIES
Advanced professional studies 50 cr
Free-choice studies 10 cr
Master’s Thesis 30 cr
Total 90 cr
KEY THEMES OF EDUCATION
The tuition uses different teaching methods. The classroom education, for most part, takes place on Thursday evenings (16.30-20.00) and on Fridays (8.30-16.00), roughly every other week during the autumn and spring terms.
Collaborative knowledge construction and sharing are an essential part of learning and the students are expected to participate in the classroom teaching. The attendance requirements for each course are determined by the teachers of the course.
The degree programme education is mostly carried out in Finnish.