- know the most important contents and concepts of knowledge management
- know and are able to identify the levels of knowledge construction and their significance in management
- understand the contents of intellectual capital and its significance in management
- are familiar with the process models of knowledge management, and how they affect the development of organisations
- understand and are able to apply knowledge management in value creation
- understand the importance of data systems and information management in managing organisations
- are able to implement a work-life based knowledge management project, as well as evaluate its implementation and benefits for the organisation